Career Opportunities
Think you're a good fit? We want to hear from you.

Join The Team

10ZiG is a world market leader in Thin and Zero Client Technology for the Virtual Desktop Infrastructure (VDI) industry. 10ZiG has long-standing partnerships with industry leaders such Citrix, VMware and Microsoft. With headquarters in Phoenix, AZ and offices in Europe and Asia Pacific, 10ZiG has a an extensive lineup of the most powerful, reliable and affordable Thin and Zero Clients that support the full feature sets of acceleration protocols such as HDX, HDX 3D Pro, PCoIP, Blast Extreme and RDP.


10ZiG offers traditional dual screen Thin and Zero Clients, including the widest range of TERA2-based PCoIP devices on the market as well as Quad Screen and All-in-One devices.


If there are any open opportunities you think you'll be a good fit for, we can't wait to hear from you! Send us an email at careers@10zig.com.


Current Opportunites

10ZiG 10ZiG Junior Support Technician / US Headquarters

Overview


10ZiG is currently looking for self-motivated, detail orientated individuals with strong troubleshooting skills who are looking to gain knowledge and experience in the IT field.


Responsibilities:

As a Junior Support Technician, you will provide industry leading professional technical support to our external and internal customers via phone, email, chat etc.

• You will help provide a first level of diagnostic support to our customers via phone, email, chat, remote assistance.

• Establish product performance and testing baselines as you put our hardware and software through its paces in rigorous testing procedures.

• As a member of Technical Support, you will ensure all customer support calls are logged, through the relevant business solutions and resolved in a timely manner and keep the developers, Technical Support and customers updated with the current status of the support call.

• Assist with the draft and editing of documentation and manuals.

• Hands On: As part of our on-going evolving product line you will build and test your own environments and document and provide feedback and ideas on our prototypes and new product lines. You may also build, configure, update and troubleshoot our internal desktops and thin clients.

• Gain experience as you take part in meetings and voice conferences between departments, customers, business partners and vendors.

• You will learn and gain experience on the latest in many industry standard virtual technologies such as VMware, Citrix and Microsoft RDP.

• You will be asked to provide troubleshooting and support as required for our internal test environments.

• Assist or take on other duties as needed by the department or company as we all work together in 10ZiG’s success.



The Person:

• Technical, detail orientated, responsible, organized, self-motivated, and a fast learner.

• Have the ability to work as a team or on their own with/without supervision.

• Provide courteous and professional phone support with customer service skills.

• Excellent written and verbal communication skills.

• Ability to handle multiple tasks simultaneously and thrive in a fast-paced work environment.

• Microsoft Office experience (Word, Outlook, and Excel); strong keyboarding speed and accuracy.



Desired Knowledge of some of the following:

• Call logging, ticketing system or CRM

• Excellent customer service

• VMware virtualization

• Citrix virtualization

• Microsoft Hyper-V

• Microsoft Windows Server 2008/2012/2016

• Linux Knowledge

• Wireless Technology

• Wireshark

Applicant must have or show to be working on gaining some of the following:

• CompTIA A+, Network+, Server+

• Majoring in Computers/Computer Science or Microsoft Networking



Rewards:

• Competitive starting salary

• 401K with company matching

• PPO medical, dental, and H.S.A

• 10 days of PTO for first year, rising to 18 days after 2 years of service

If you have the skills and desire to apply for this great career opportunity, please e-mail your resume to alexh@10zig.com

10ZiG 10ZiG General Sales Assistant / UK (EMEA) Headquarters

We are an exciting international technology company, looking for someone to join our friendly, hardworking team.


Does this sound like you?


We need someone who prides themselves in hard-work, self-motivation and is determined to forge a career for themselves with a future goal of moving into a full time sales executive position.


If this still sounds like you then we are just as excited as you are…


Your Job Description


We’re seeking a full-time Sales Assistant who’ll assist our Sales department with varied tasks, including data analysis, email and phone correspondence with new and existing customers, along with other clerical/administrative/manual tasks as required.

As a company we exhibit at over fifty events a year, with twenty of those being in the EMEA region, looked after by the Leicester office. In certain circumstances the candidate may be required to attend as part of the show staff. In the event this is the case, your travel, accommodation and expenses will be paid for by 10ZiG Technology.


About You

  • Motivated and hardworking.
  • Driven to achieve.
  • An eye for detail
  • Strong communicator
  • A good knowledge of Microsoft Office skills, mainly in Word, Excel and PowerPoint.
  • Good initiative
  • Willingness to learn
  • Confidence
  • A driving license holder (non-essential but advantageous).

Employment


This position is 37.5 hours per week (Monday-Friday 09:00am-5:00pm), with the occasional flexibility to attend tradeshows if required. Upon successful completion of a three-month probationary period, you will be offered a permanent contract of employment.


Required Education/Experience


Education/experience come in different forms, so whether you are a university graduate, or have gained customer service experience already then this position is yours to take. You have a strong command of spoken and written English, are well-mannered and well-spoken.



If we’ve been describing you and you like what you’ve read about us then please email us your CV, and a cover letter detailing why you think you’re the best candidate for the position. Apply Now.


If you have the skills and desire to apply for this great career opportunity, please e-mail your CV to tomd@10zig.com

10ZiG 10ZiG Account Director / UK (EMEA) Headquarters

We are an exciting international technology company, looking for an Account Director with a proven track-record.


Does this sound like you?


We need a team player who is also extremely self-motivated, hard-working and has experience of working towards sales-targets and a track record of hitting them.


If this still sounds like you then we are just as excited as you are…


We’re seeking a full-time Account Director who will manage various partners, customers and prospects in the UK and or Europe. You’ll report directly to the Sales Director, meeting targets for product sales through our channel partners and distributors. You will be given current trading accounts to expand upon, patches to prospect and work new leads brought to you through our website, tradeshows, marketing activities and through our partner network. You’ll work in a team of Pre Sales engineers and have the support of your sales colleagues, managing the account from inception to delivery – including forecasting and communication with all departments to achieve success. You’ll look after exciting customers across all sectors including Healthcare, Finance, Defence, Housing, Retail and more. We exhibit at over 20 events a year so travel will include overnight stays and occasionally international trips. Your travel, accommodation and expenses will be paid for by 10ZiG Technology.


About You

  • Proven Sales Success
  • Relationship builder/maintainer
  • Team worker
  • Strong communicator
  • Preferable knowledge or interest in technology/IT
  • Good initiative
  • Customer focused
  • Faultless approach to business ethics
  • A UK driving license holder


Employment


We believe in flexible working, and give and take in terms of working hours. Home working is an option, as is working from our Leicester office. This is a Monday to Friday full time role, so anticipate to work more than 40 hours per week. You will require flexibility for travel, overnight stays and visiting customers. Upon successful completion of a three-month probationary period, you will be offered a permanent contract of employment.



If you have the skills and desire to apply for this great career opportunity, please e-mail your CV to tomd@10zig.com

10ZiG 10ZiG Junior Technical Support Engineer / UK (EMEA) Headquarters

We are an exciting international technology company, looking for someone to join our friendly, hardworking team.


Does this sound like you?

We need someone who prides themselves in hard-work, self-motivation and is determined to forge a career for themselves in IT Support.


If this still sounds like you then we could both be on to a winner!


Your Job Description

  • You will work within the existing Technical Support team to help provide support to our customers via phone, email, chat, remote assistance.
  • You will report directly to the Technical Support Manager based in the Leicester, UK office.
  • You will be required to log customer support calls in detail within our database. You will take ownership of calls where possible and engage the relevant senior members of the team for further mitigation of issues.
  • Where required you will escalate calls between the customer, on issues that have not been resolved in a timely manner with assistance via the Technical Support Manager.
  • Draft, update and finalize product documentation and manuals.
  • Update firmware and images as required for our Shipping/Production team.
  • Test, document and provide feedback on software and firmware updates, in addition to new ideas on our prototypes and new product lines.
  • On occasions you may take part in meetings and voice conferences between departments, customers, business partners and vendors.
  • You will gain experience utilising the latest in many virtual technologies. VMware, Citrix, Microsoft, etc
  • You will become someone who can provide support where possible for our internal infrastructure’s hardware and software. Build test environments, build/configure/update/troubleshoot our servers and desktops; work on our network and phone system as needed.
  • There will be times when you assist or take on other duties as needed by the department. 10ZiG is a team and we all work together to achieve success.


Employment

This position is 37.5 hours per week (Monday-Friday 09:00am-5:00pm), with the occasional flexibility if required. Upon successful completion of a three-month probationary period, you will be offered a permanent contract of employment.


The Right Person

  • A strong passion in IT, preferably somebody who may have spent time assisting others in IT problems
  • Eagerness to take on new tasks and technology either via training or self-taught by using tools and information available
  • A can do and go getter attitude who is able to work through obstacles and involve other senior team members where necessary
  • Technical, detail orientated, responsible, organised, self-motivated and the ability to organise and prioritise time effectively
  • Be courteous with excellent phone etiquette and have the confidence to deal with customers with varying priorities
  • Be a strong team-player but should also be self-motivated and able to manage their time and workload effectively
  • A good level of written/verbal communication and interpersonal skills
  • Ability to handle and prioritise multiple tasks simultaneously and thrive in a busy, fast-paced work environment
  • Microsoft office experience (Word, Outlook, and Excel)


Essential abilities

  • Ability to build good working relationships with colleagues, customers and partners
  • Ability to assimilate information quickly, clearly. Identify key issues and present information concisely to customers, partners and colleagues alike
  • Excellent time keeping and flexibility where required


Qualifications desired

  • GCSE/BTEC/NVQ Computing or Higher


Essential Technical Abilities

  • Ability to learn new technology quickly and break down individual parts of the puzzle to troubleshoot and fault find effectively
  • Computer hardware and experience of building PC’s and replacing components such as RAM/Disk


Desirable Technical Abilities

  • Installing, troubleshooting and using windows operating systems
  • Basic understanding to networking in particular routers/switches/firewalls
  • Knowledge of server operating systems (Windows Server 2003/2008/2012 and associated Windows enterprise technologies such as AD, DNS, DHCP, Group Policy)
  • Server and desktop virtualisation technology (VMware/Citrix/Microsoft)
  • Linux knowledge


The Rewards for Your Hard Work

  • Apprenticeship to IT related qualification level 3 or higher
  • Excellent salary
  • Internal Training
  • 20 Days annual leave plus Bank Holidays
  • Pension Scheme – To applicable candidates and after 3 month probationary period
  • Private Medical Insurance – After 12 month probationary period


If you have the skills and desire to apply for this great career opportunity, please e-mail your CV to tomd@10zig.com


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